Mother Daughter Relationships - The Mother-daughter Relationship in Amy Tans The Joy Luck Club :: Joy Luck Club Essays

Mother-Daughter Relationships in The Joy Luck Club In The Joy Luck Club, Amy Tan explores mother-daughter relationships, and at a lower level, relationships between friends, lovers, and even enemies. The mother-daughter relationships are most likely different aspects of Tan's relationship with her mother, and perhaps some parts are entirely figments of her imagination. In this book, she presents the conflicting views and the stories of both sides, providing the reader--and ultimately, the characters--with an understanding of the mentalities of both mother and daughter, and why each one is the way she is. The book is organized into four sections, two devoted to the mothers and two devoted to the daughters, with the exception of June. The first section, logically, is about the mothers' childhoods in China, the period of time during which their personalities were molded, giving the reader a better sense of their "true" selves, since later in the book the daughters view their mothers in a different and unflattering light. Tan does this so the reader can see the stories behind both sides and so as not to judge either side unfairly. This section, titled Feathers From a Thousand Li Away, is aptly named, since it describes the heritage of the mothers in China, a legacy that they wished to bestow on their daughters, as the little story in the beginning signifies. For many years, the mothers did not tell their daughters their stories until they were sure that their wayward offspring would listen, and by then, it is almost too late to make them understand their heritage that their mothers left behind, long ago, when they left China. The second and third sections are about the daughters' lives, and the vignettes in each section trace their personality growth and development. Through the eyes of the daughters, we can also see the continuation of the mothers' stories, how they learned to cope in America. In these sections, Amy Tan explores the difficulties in growing up as a Chinese-American and the problems assimilating into modern society. The Chinese-American daughters try their best to become "Americanized," at the same time casting off their heritage while their mothers watch on, dismayed. Social pressures to become like everyone else, and not to be different are what motivate the daughters to resent their nationality. This was a greater problem for Chinese-American daughters that grew up in the 50's, when it was not well accepted to be of an "ethnic" background.

Dominozz Pizza Research Paper Essay

Founded: In 1960 by Thomas S. Monaghan in Ypsilanti, Michigan. Ownership: In December 1998, investors, including funds managed by Bain Capital Inc. , a leading private equity investment firm, together with management and others, acquired a 93% stake in the Company, which was formerly owned by founder, Thomas Monaghan and his family. Description: Domino’s Pizza has been dedicated and committed to quality service, product and delivery excellence for more than 40 years, making it the world leader in pizza delivery. Domino’s is the largest privately held restaurant chain, and the eighth largest of all restaurant chains in the world. Products: Domino’s Pizza offers Crunchy Thin Crust, Ultimate Deep Dish and Classic Hand Tossed pizzas with a number of regional toppings. Side items include Domino’s Bread Sticks, Double Cheesy Bread, CinnaStix and Buffalo Wings. Beverages consist of icy cold Coca-Cola products. Stores: Domino’s Pizza operates a network of 6,977 owned and franchised stores in the United States and 64 international markets. Employees: Over 120,000 associates are employed by Domino’s around the globe, 15,000 of those are corporate employees, of which 550 work at the worldwide headquarters in Ann Arbor, Michigan. Each Domino’s store employs 15-30 part-time and full-time individuals Officer’s: David Brandon, chairman and chief executive officer Jim Stansik, special assistant to the CEO Harry Silverman, chief financial officer and executive vice president, finance/administration Tim Monteith, chief information officer Hoyt Jones, executive vice president, flawless execution-franchise stores Patrick Knotts, executive vice president, flawless execution-corporate stores Patrick Doyle, executive vice president, Domino’s Pizza International and acting executive vice president, build the brand Mike Soignet, executive vice president, maintain high standards Tim McIntyre, vice president, corporate communications Elisa D. Garcia C. , executive vice president and general counsel Patti Wilmot, executive vice president, people first. National Charity: In August 1998, Domino’s Pizza began a long-term relationship with Easter Seals, which has become the corporation’s first national charity of choice. Through this alliance, Domino’s is dedicated to helping children and adults with disabilities and their families. Distribution: Through its network of 18 domestic distribution centers, Domino’s Pizza Distribution regularly supplies more than 4,600 pizza stores with more than 150 products, ranging from dough to pizza boxes. The number of products offered by DPD continues to expand. Similarly, the ongoing demand for new technology and basic equipment is provided by DPD’s Equipment & Supply division, which offers items such as make lines, crew uniforms and ovens as well as merchandise support for national promotional programs. Industry: Pizza is a $30 billion per year industry. Approximately 3 billion pizzas are sold in the U. S. annually through 61,269 pizzerias. Each man, woman and child in America eats an average of 46 slices (23 pounds) of pizza a year. Pepperoni is America’s favorite topping (36% of all pizza orders); approximately 251,770,000 pounds are consumed each year. Inovations: Domino’s HeatWave hot bags were introduced in 1998. Each heated hot bag contains a patented heating mechanism warmed via electricity. Once unplugged, this technology keeps the pizza oven-hot during a normal delivery. The outer material of the bag is made with water-repellent nylon rather than the vinyl material previously used. Inside the bag is 3M Thinsulate insulation, which eliminates unwanted moisture, keeping the pizzas both hot and crisp. To allow Domino’s stores to concentrate on making and delivering pizzas, Domino’s developed a central commissary system. This relieves stores from long hours making dough, grating cheese and preparing toppings. Today, Domino’s Pizza Distribution provides high quality dough and ingredients nationwide, keeping the company’s pizza consistently delicious. Other pizza and fast food companies in the U. S have adopted this same system. Fresh and delicious pizza has always been a priority at Domino’s Pizza. Domino’s was the first to use a fiberglass tray for dough, which simplified dough handling and ensured better preservation. Domino’s was the innovator behind the sturdy, corrugated pizza box, which keeps moisture from weakening the box, while preventing cheese from sticking to the top during delivery. A delicious, crisp crust is one of the most important parts of the pizza. In search of the perfect crust, Domino’s developed the pizza screen, a mesh tray that helps cook pizza crust more evenly than a tray made of wood or stainless steel. Today it’s hard to miss pizza delivery cars — thanks to Domino’s Pizza. Domino’s invented the 3-D car-top sign, which is currently used by a variety of industries, including taxis and driving schools Company history. In 1960 Tom Monaghan and brother James purchase â€Å"DomiNick’s,† a pizza store in Ypsilanti, Michigan. Monaghan borrowed $500 to buy the store. Then in 1961 brother James trades his half of the business to Tom for a Volkswagen Beetle. By 1965 Tom Monaghan is sole owner of company, and renames the business â€Å"Domino’s Pizza, Inc. †Next Tom opens the first Domino’s Pizza franchise store opens in Ypsilanti, Michigan in 1967. Then in 1968 the company headquarters and commissary are destroyed by fire, also the first Domino’s store outside of Michigan opens in Burlington, Vermont. Then in 1975 Amstar Corp., maker of Domino Sugar, files a trademark infringement lawsuit against Domino’s Pizza and then in 1978 the 200th Domino’s pizza store opens. Now it is 1980 and a Federal court rules Domino’s Pizza did not infringe on the Domino Sugar trademark and Tom gets to keep his trademark. I n 1983 Domino’s first international store opens in Winnipeg, Canada. The 1,000th Domino’s store opens. By 1984 ground is broken for new headquarters, Domino’s Farms, in Ann Arbor, Michigan. Then in 1985 Domino’s opens a remarkable 954 units, for a total of 2,841, making Domino’s the fastest-growing pizza company in the country. Then Tom decides he needs to try something new so in 1989 he decides to introduce the Pan Pizza, the company’s first new product. Domino’s opens its 5,000th store. In 1990 Domino’s Pizza signs its 1,000th franchise. In 1992 Domino’s rolls out bread sticks, the company’s first national non-pizza menu item. In 1993 the new Crunchy Thin Crust pizza is rolled out nation-wide. The Company discontinues the 30-minute guarantee and re-emphasizes the Total Satisfaction Guarantee: If for any reason you are dissatisfied with your Domino’s Pizza dining experience, we will re-make your pizza or refund your money. In 1994 tom has a big because Buffalo Wings are rolled out in all U. S. stores, the first Domino’s opens in Eastern Europe in Warsaw, Poland and the first agreement to develop Domino’s Pizza in an African country was signed by Specialized Catering Services, Inc. In 1995 Domino’s Pizza International division opens its 1000th store. First store opens on African continent, in Cairo, Egypt. Another big year for the company is 1996 when Domino’s launches its web site on the Internet (www. dominos. com). Domino’s rolls out flavored crusts, for limited time only promotions, nationally for the first time in company history. The company reaches record sales of $2. 8 billion system-wide in 1996. In 1997 Domino’s Pizza opened its 1,500th store outside the United States, opening seven stores in 1 day on 5 continents consecutively. Domino’s Pizza launched a campaign to update the company logo and store interior with brighter colors and a newer look. In 1998 Domino’s launches another industry innovation, Domino’s HeatWave, a hot bag using patented technology that keeps pizza oven-hot to the customer’s door. Domino’s Pizza opens 6000th store in San Francisco, California in April. Domino’s Pizza founder, Tom Monaghan, announces retirement and sells 93% of Company to Bain Capital, Inc. In 1999 David Brandon is named Chairman and Chief Executive Officer of Domino’s Pizza. Domino’s Pizza announces record results for 1999. Worldwide sales exceed $3. 36 billion. Revenues increased 4. 4% over 1998. Now this brings us to the year 2000 where Domino’s Pizza International opens its 2000th store outside the United States. Domino’s Pizza celebrates 40 years of delivering pizza and innovation to homes around the world. During the past four decades, Domino’s has paved the way for businesses involved in food delivery, employing practices that have set the standard in the industry. Domino’s Pizza announces record results for 2000. Worldwide sales exceed $3. 54 billion. Revenues increased 5. 3% over 1999. Mission Statement Since 1960, Domino’s Pizza has been committed to providing our customers with the best-tasting, highest-quality pizza, using only the finest ingredients, and delivering it directly to their door. That is what made us the world leader in pizza delivery. We continue to focus on our Vision: Exceptional People on a mission to be the best pizza delivery company in the world. (Domino’s) Company Mission Good pizza. It’s our mission. And while it may seem like a simple one, the lengths we’ll undertake to fulfill it are anything but. We hand-stretch our crust for maximum flavor. We pioneered the Domino’s HeatWave? bag so our customer’s pizza is always delivered hot. And we use only the freshest, highest quality ingredients. (Domino’s) But at Domino’s, we’re not only dedicated to quality service, product and delivery; we’re dedicated to our staff. Nearly all Domino’s Pizza franchise owners started out as Domino’s store employees. With focused vision, hard work, and at least one year’s service as store manager, you can have the opportunity to make the leap into franchising with one of the most innovative and exciting companies in the fast food industry Founded in 1960, Domino’s makes and delivers nearly 6 million pizzas a week in over 60 countries around the world. Domino’s has more than 6,000 stores (85% of which are owned by franchisees) with 1999 worldwide sales of more than $3. 3 billion. As a franchisee, you’ll have a positive influence on people lives and the community you serve. But owning a Domino’s Pizza store isn’t for everyone. It’s a lot of hard work. It is for the strong, determined individual who understands our mission and knows what it takes to make it come true. (Domino’s) Social Responsibility Domino’s Pizza, founded in 1960, is the recognized world leader in pizza delivery. Domino’s Pizza operates a network of company-owned and franchise-owned stores in the United States and international markets. But Domino’s isn’t just about delivering; it’s also about giving back to the community. Domino’s Pizza believes that an essential component of its corporate responsibility is to provide support to charitable organizations that benefit the communities where our employees and customers work and live. Headquartered in Ann Arbor, Michigan, Domino’s is committed to supporting initiatives and causes in its hometown while also participating in national programs that align with our vision, guiding principles and strategic focus. (Domino’s) In February 2001, Domino’s Pizza announced an exclusive national partnership with the Make-A-Wish Foundation. Domino’s Pizza has made a corporate decision to devote our philanthropic resources exclusively to the Make-A-Wish Foundation. Domino’s has made an ongoing commitment to Make-A-Wish to deliver wishes to children with life threatening illnesses and to assist Make-a-Wish with their benevolent volunteer efforts through heightened awareness and direct contributions. The Make-A-Wish Foundation grants the wishes of children with life-threatening illnesses to enrich the human experience with hope, strength and joy. Make-A-Wish is the largest wish-granting organization in the world, with 81 chapters in the US and 22 international affiliates on five continents. Since its founding in 1980, Make-A-Wish has granted a wish to every qualified child referred more than 83,000 wishes to children around the world. Wishes are granted through private donors and more than 20,000 volunteers worldwide. (Domino’s) In addition to being civic-minded, Domino’s Pizza is also concerned about its team members’ needs. In 1986, Domino’s Pizza Partners Foundation was established to assist employees in time of special need or tragedy as a result of natural disasters, unexpected afflictions, on-the-job accidents, and other emergencies. The Foundation’s primary support comes from voluntary employee payroll deductions, company functions and special events. Since its inception, Domino’s Pizza Partners Foundations has helped thousands of Domino’s Pizza employees and their families with financial, emotional, intermediary and advisory assistance. (Domino’s) Centralization Domino’s Pizza has a highly centralized when it comes to what the franchises will sell and how they will sell it. All the decisions concerning food products and ingredients and what new products will be offered all come from top management and the stores have to follow this structure rigorously. Now on the other hand when it comes to training of the employees things are quite different. At Domino’s Pizza, 85 percent of a non-supervisory employee’s training occurs on the job and is proved by the store manager or franchise owner. Each employee is trained to fill most of the shop’s five jobs, (order taker, pizza maker, oven tender, router and driver), which helps during rush hours when a crewmember does not appear for work. Performance standards are demanding; the order taker must answer the call within three rings and take the order within 45 seconds. The pizza maker must make the pizza and place it in the oven within one minute. The oven tender must take one pizza out while putting another I within 5 seconds and cut and box the pizza by the count of 15. Although the bulk of training is on the job far away from corporate headquarters, Domino’s corporate training staff maintains some control over training by providing a variety of training aids. The staff makes available to shop management 14 videotapes on such tasks as delivery, dough management, image, and pizza making. Each shop also displays corporate-produced training posters with job hints and reminders throughout the work place. Store managers are trained by a six-week course, typically a six-month MIT program that includes coursework in pizza dough management, people management, cost management, and how to conduct on the job training of hourly employees. Manager trainees progress through five levels of training with higher performance requirements and more responsibilities at each level. On the job training is an important part of the training program. Many franchise owned and all company owned stores send management trainees to the regional training center for classes taught by corporate trainers; however management training often is decentralized, with franchise owners conducting the MIT courses themselves. Franchise owners must be certified to conduct the formal courses for their manager trainees. The certification process requires that the owner complete a â€Å"Training Dynamics† course on how to teach manger trainees; observe certified teachers training the MIT series of course; and then co-teach the series with a regional trainer, who must approve the franchisee’s performance. () The quality of training provided by the franchise is enhanced by the owners substantial in store management experience. With all of these different ways of training in the end it is still a decentralized structure. Activities Domino’s pizza is having a little problem with their turnover rate, which is now in the vicinity of 300 t0 400 percent with employee but a lot less managers. Therefore managers do all they can do to keep there young employees happy, one of the reasons the turnover rate is so high is because of the age of the average employee is 18 to 21. The culture that surrounds Domino’s is a young one with open minds for new ideas; it also is one for caring and giving for and to the community. This culture was first started by Tom Monagham in 1960 and is now carried on by CEO David Brandon. Technology has played a major role in Domino’s since the beginning, with help of computers so that your address can be pulled by just the use of a telephone number, the caller id system which is now linked to the computer so address is automatically pulled up when you call in and the heatwave bag which allows the pizza to be hotter when it arrives at your door. All of these things have allowed Dominos to adapt to the times and keep it a strong running company. Also there new ideas on food products and menu items have also allowed them to stay head of the game making them a top competitor in there market. The efficiency with which Dominos run is remarkable in the aspect of time but if you look at there turnover rate it is something that might need some work, however dealing with people of that age group it is hard to get anyone to commit to delivering pizzas for life. In conclusion Dominos is a company that started in 1960 with a single store and went public and now has stores all over the world. This once little pizza shop is now global and has met up to all the challenges that face a company when it’s growing stages. The culture is one that stood the test of time so far and has a great look for the future. With all of this in mind Domino’s Pizza is a company that we will see for along time into the future.

Ethical Principles And Standards Of The Educational Research

Ethics must be applied at all stages of research, from planning to evaluation of the research project; data collection methods as part of the investigative process must be guided by the ethical principles and standards of the educational research. According to the American Educational Research Association (2011), there are twenty two ethical standards, which were created to ensure the validity, honesty, and reliability of all stages of the research process. there are several examples of the impact of ethical standards on data collection methods (Resnik, 2011): Informed consent and public communication: to implement any of the data collection methods, the researcher needs to explain in detail the pursues of the research, the characteristics of data collection method that he or her intend to use, and finally he or her must obtained the authorization or consent. To implement a survey, an interview, questionnaires, the researcher must ask for the verbal consent. During the observation process or a document review a verbal consent will be enough, but sometimes a writing consent might be necessary (Fremgen, 2011). These day technology is part of our lives, telephone or online surveys are pretty common actually; in this case, the researcher must ask for a verbal consent during the telephone survey, but he or her will need an electronic consent to apply an online survey. Also, researchers should be aware that any information that is published through any media must be accurate;Show MoreRelatedTaking a Look at Special Education879 Words   |  4 PagesSpecial education is an ethically and politically complex area of professional education (Paul, French, Cranston-Gingras, 2001). Critics have claimed that special education does not benefit student with disabilities and should be renounced for ethical reasons (Gartner Lipsky, 1989). 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Making ethical decisions, being vigilant in the lack of ethical decision making, and being proactive in the reporting and advancement of ethical practices are important factors for marketing professionals such as physicians and other health care professionals to be wary of. Conduct by pharmaceutical representatives and ethical practices in the marketing of pharmaceutical drugs have been revamped over several decadesRead MoreProfessional : Self Assessment And Professional Standards1111 Words   |  5 PagesProfessional Dispositions: Self-Assessment and Professional Standards For many years the question has been asked, what is necessary for a teacher effectively accomplish successful instruction in the classroom? â€Å"In the early 1990s the Interstate New Teacher Assessment and Support Consortium (INTASC) offered an answer: dispositions† (Bercaw, L. Schussler, D. and Stooksberry, L. 2010. p. 350). Determining if a teacher has the skills and knowledge to be effective has never been an issue, but whetherRead MoreThe Field Of School Psychology866 Words   |  4 Pagesin defining the primary roles and functions of the first school psychologists. These tests were used in differentiating students with different abilities and achievement levels. They became the main instruments used by psychologists in school or educational settings. It wasn’t until 1945 that the American Psychological Association (APA) classified School Psychology as a specialty. The National Association of School Psychologists (NASP) was then formed in 1969 allowing the profession a more secureRead MoreInformed Consent Essay1268 Words   |  6 Pagesare the guidelines or standards used by researchers when setting up a study. Ethical research studies abide by the guidelines set up by the American Psychological Association (APA). They need to understand concept of risk to benefit ratio. One of the ethical guidelines explored in this paper is informed consent and the impact on psychological research. Under the APA Ethical Principles of Psychologists and Code of Conduct, section 8.02 explains informed consent. Research is important but guidelinesRead MoreValues And Ethics Of The National Association Of Social Workers902 Words   |  4 PagesValues and Ethics The National Association of Social Workers have provided the Code of Ethics as a set of guidelines for social workers to follow in order to assure they are practicing in an ethical manner. These guidelines have been revised to address any additional information or critiques that are necessary for quality conduct that have arisen since the first edition that was drafted in 1960. They strive to address core values, such as â€Å"service, social justice, dignity and worth of the person

The Grapes Of Wrath By John Steinbeck - 1674 Words

Since the signing of the Declaration of Independence in 1776, the United States of America is known as a capitalist society. This is a society in which capitalism behavior results in the sole objective of manufacturing capital. Though this is advantageous to the ones making the money, the most destruction is recognized in the lower class where each week’s pay is how the families sustain. The novel, The Grapes of Wrath reveals the story of the Joad family traveling to California during the Dust Bowl searching for labor. The concept of how they are able to overcome the challenges presented, as well as the effect that the capitalist ideals comprised on society’s people are presented within the novel. This contrast shows that the upper-class is not able to put the blame for events that occur throughout the story in the lower class on any sole event or person. This results in the frustration of many â€Å"Okies† who have their farms taken away from them as well as any decent paying job. For the duration of the novel, the wealth of individuals is valued more greatly than the expense of human decency or lives. The novel begins with the Joad family having been forced off of their land. After spending generations living, breathing, and farming the land, â€Å"[t]he owners of the land came onto the land, or most often a spokesman for the owners came,† and asked them to leave (Steinbeck 31). Unlike the Joad family and other occupant farmers, the owners of the land had no connection to the land;Show MoreRelatedThe Grapes Of Wrath By John Steinbeck Essay1622 Words   |  7 Pages The Grapes of Wrath John Steinbeck, widely viewed as one of the most finest and powerful American writer, born to a middle-class family in 1902 in the Salinas Valley of California. Steinbeck is a writer who often spoke for the people. The Grapes of Wrath is a great movie, published in 1939, filled with many universal truths and views on human nature and society, especially where class is concerned. In the article, John Steinbeck The Grapes a wrath: A Call to Action says, â€Å"Steinbeck’s novel showcasedRead MoreThe Grapes Of Wrath By John Steinbeck1075 Words   |  5 PagesKirsten Lloyd Mr. Eldridge AP Junior English 21 August 2014 Grapes of Wrath â€Å"Sometimes even to live is an act of courage.† (Seneca), In the 1939 novel, The Grapes of Wrath by John Steinbeck, the reader accompanies the Joad family as they struggle to escape the crippling Dust Bowl of the mid- 1930’s. In hopes of establishing a new life for themselves after being forced off their land the family embark on a journey from Oklahoma to California in search of fruitful crops and steady work alongRead MoreThe Grapes Of Wrath By John Steinbeck1563 Words   |  7 Pages John Steinbeck’s novel, The Grapes of Wrath, depicts a migrant farming family in the 1930s. 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The ideas that many of these critics point to is Steinbeck’s depiction of the Big Banks/ Businesses as monsters, the comparison of Government camps to a utopia in contrast of the makeshift â€Å"Hoovervilles,† and the theme of the community before the individual, In his novel â€Å"The Grapes of Wrath† John SteinbeckRead MoreThe Grapes Of Wrath By John Steinbeck1093 Words   |  5 Pages In John Steinbeck s The Grapes of Wrath, Tom Joad and his family are forced from their home during the 1930’s Oklahoma Dust Bowl and set out for California along with thousands of others in search of jobs, land, and hope for a brighter future. The Grapes of Wrath is Steinbeck’s way to expound about the injustice and hardship of real migrants during the Depression-era. H e utilizes accurate factual information, somber imagery, and creates pathos, allowing readers connections to the Joad’s plightRead MoreThe Grapes Of Wrath By John Steinbeck1190 Words   |  5 PagesThe Grapes of Wrath April 14th, 1939, John Steinbeck published the novel, The Grapes of Wrath. The novel became an immediate best seller, with selling over 428,900 copies. Steinbeck, who lived through both the Great Depression and the Dust Bowl, sought to bring attention to how families of Oklahoma outdid these disasters. Steinbeck focuses on families of Oklahoma, including the Joads family, who reside on a farm. 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From the time we read when Tom Joad, novel’s protagonist, returns home after four years in prison; the meaning of roads changed. Route 66, also known as the mother road the road of flight, was a lifeline road, which allowed thousands of families to pursue their hopes and dreams. This road is also the road thatRead MoreThe Grapes of Wrath by John Steinbeck1014 Words   |  5 PagesJohn Steinbeck’s novel, The Grapes of Wrath, was first written and later published in the 1939. Fr om the time of its publication to date, the exemplary yet a simple book has seen Steinbeck win a number of highly coveted awards including Pulitzer Prize in 1940 and later on Nobel Prize for Literature in 1962. Set at the time of the Great Depression, the book most remarkably gives a descriptive account of the Oklahoma based sharecropper Joad’ poor family in the light of economic hardship, homelessnessRead MoreThe Grapes Of Wrath By John Steinbeck1064 Words   |  5 PagesThe Grapes of Wrath, originated from a John Steinbeck’s book, a legendary film that focus on a major point of American history. The story follows the Joad family on their journey to California trying to survive the hardships. This film, focus on the social problems of America like the Dust bowl, The Great Depression, and industrialism. The Grapes of Wrath was filmed in a journalistic-documentary style, which displayed the realism of the epidemic in the thirties. The thirties the period The Grapes

Essay on Happiest Place on Earth - 1065 Words

As the bus from the airport slowly comes to a halt, I jerk back in my seat with a grin from ear to ear. The time has really come again as I peer out the window and see the Welcome Home sign I long to see every year, in Disney World. Surrounded by the pale shades of blue on the buildings, the starry sky, and palm trees, I am once again at The Beach Club, my favorite resort in the Happiest Place on Earth. With a silent and still beauty surrounded by the cool evening breeze, the anticipation of the waking morning is too hard to handle, knowing that the magical feeling of the Magic Kingdom the next day will surround me. Beep! Beep! Beep! The no longer dreaded alarm clock sounds in the early morning. As I hear my parents groan,†¦show more content†¦Hopping into our space ship, we get the all-clear signal and exhilarate through darkness up the rackety hill to the launching pad. The countdown starts. 10, 9, 8, 7, 6, 5, 4, 3, 2, 1! We shoot down a hill into a swirl of turns as littl e stars illuminate the way through space. A gust of wind blows through my hair as my arms are waving, I scream my heart out. We make our way to Splash Mountain after fulfilling our craving of Mickey Mouse waffles and ice cream for breakfast. The hot waffle melts the ice cream, making this a fun but messy treat as the creamy treat melts into the sweet waffle. With a satisfaction in our bellies, our journey continues. We wait in line for what seems to be forever, but finally make our way into the cold tunnel where our rafts await. We embark on our journey through Brer Patch, experiencing mini drops, but nothing compared to what lies ahead. As the surroundings fade into blackness, evil laughter is heard. We plunge down the 50-foot drop, with a splash that consumes us, drenching everything from head to toe. Ready for our afternoon lunch, we go against the wave of crowds, as my parents and I jump onto the monorail, heading to EPCOT. 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Operation Management of Google Pixel 8 & Telstra-Free-Samples

Question: Discuss about the Operations of the two selected Companies namely Google Pixel 8 and Telstra. Answer: Introduction: The two chosen organisations are considered as Google Pixel and Telstra. Google is an American Multinational company. The company specializes in internet-related activities as well as products including phones which operate on the companys very own operating services. The company benefits include technologies of online advertising, search engines; cloud computing, software as well as hardware. A range of consumer electronic devices from Google that run on the Chrome OS or operate on the Android OS is known as Google pixel. The Pixel laptop range, pixel tablets as well Pixel Smartphone constitute the Pixel line of services. Thus it can be said that the Google Company focuses on the goods that is on their products. Telstra Corporation Limited is a media company which specialises in telecommunications. It is an Australian company. It operates in connection to several networks. The telecommunication sphere, the pay television, net facilities of the mobile all fall under the operations area of Telstra. It also provides entertainment facilities. The report aims to understand the organisational structure of both the companies. The report also aims to discuss the strategic vision as well as operational strategy of both the companies. The nature of the goods and services they provide as well as their customer benefits package are also studied. The Google Pixel or basically a segment of the Google Company specialises in providing the goods, mainly electronic comprising of phones, laptops, tablets and so on. While the Telstra company focuses on the telecommunication services. Findings: The finding regarding the two companies is illustrated below: Customer Benefits Package: The customer benefits package comprises two major aspects including the intangible services as well as tangible goods (Heizer 2016). The operational management of a company includes the customer benefits package. Telstra: The company has 16 million customers at present which more than even the customer bases of two of its combined competitors. Telstra is huger compared to the Optus as well as Vodafone Australia companies. The ideals of the company are huge. The company has a policy of giving back more than it takes from the customers. The company offers rewarding benefits to its people. There are several recognition programs as well it even offers even more respect to its customers compared to its employers (Kumar and Reinartz 2012). Celebration programs are given as well as the lucky customers benefited. There are several customer service commitments as the company takes it upon themselves to meet the telecommunication needs of their customers. The customer benefits package provided to Telstra comprise of the following factors: Contacting the company: There is an opportunity for each and every customer to contact the company according to their preference. It may be by telephone, teletypewriter or in person. People are always available to solve the customer queries. The mails sent by the customers are also replied within 5 working days. Instances of unethical sales behaviour are possible to be reported. The sales hotline helps report such cases. Choosing ones own services: The customers are always provided information about the companys services which enables the customers to choose a best suited purchase option. All requirements of the Regional Australia can be met including the priority assistance as well as the needs of communication. It can also be said that the company has a disability equipment program for persons with disability using the service. There is also an access package for people operating on low income (Stadtler 2015). Privacy of the customers: The personal information of the customers is always safe with the company. Every information is kept secure and private. The people are not even contacted for marketing purchases if they do not desire it. Billing and payments: The bills provided are accurate as well as easy to pay. Assistance to people facing financial hardship is also provided. Customer safety as well as security: options are provided to block the handset as well as assistance is provided to manage nuisance as well as unwelcome calls. Service guarantee and consumer protection code: Complaints and concerns are dealt with promptly. Unsolved problems are reviewed. The information providers are required to give the information. Rights of customers are always met (Lin and Tseng 2016). Google: good quality products high end interface irreplaceable models new company owned OS Value Chain Design: Value chain design is an important aspect of any company structure and the value chain analysis helps in understanding the internal activities of a particular firm (Christopher 2016). Telstra: The value chain design of Telstra comprises of the following aspects: Smart people as well as smart networks (Harris 2017) Presence globally Vision for the future Suited needs Good rostering Automated processes(Prajogo and Olhager 2012) Collaboration and connection New and efficient smart services Advantages and Disadvantages: The advantages of the value chain design are better sales of the company, the rise in the demand for services, increase in the customer base and overall increase in the competency. The disadvantages include the pressure to perform better and the constant need to conform to pre established standards. Figure 1: Value chain analysis of Telstra Google: Figure 2: Value chain analysis of Google The value chain analysis comprises the following: In bound logistics: The Company generates the greatest value in-bound logistics. Details of value and supply chain are not provided to the public. Outbound logistics: There are no major outbound logistics of the company. It sells physical technological products (Zurich 2017). Marketing activities: the marketing activities are huge and take place in Google forums Advantages and disadvantages: The advantages of the value chain design for the Google pixel include the successful establishment of the brand name, the customer trust and vast reach of the company. The disadvantages include the lack of innovation, presence of better and more established competitors like Samsung and Optus. Analysis: The analysis of the companies is discussed as follows: Strategy and Strategic Vision: The strategic vision of both the companies is discussed as follows: Google Pixel: It is the companys strategy to improve the hardware as well as software features to keep its products at the top of the market and make them irreplaceable. There are certain major points that Google aims to achieve with Pixel: Desire to score high over the existing competitors The use of innovative strategies to score high over competitors like Apple and Samsung Desire to use the Smartphone market saturation to their advantage by pro9ducing more innovative as well as capable devices (Pearson 2016). Improving the overall quality of phone experience Telstra: The company needs to keep maintaining its strategies as that have assisted the company in building a global name for itself. The vision of the company has three major pillars: Delivering excellent customer experiences Driving growth and value form the core Building business growth close to the core The company also has three strategic enablers: Establishing future networks(Mayfield, Mayfield and Sharbrough 2015) Digitisation opportunities Culture as well as capabilities Competitive priorities: The competitive priorities of the companies in comparison to its competitors are discussed as follows: Telstra: Giving the best of services to the customers Score high over other competitors Retain their position in the market Maintain the review as well as benefit policies for the customers Google: Remarkable sources exist as competitive advantages in case of Google which are measured in terms of value, rarity as well as substitutability (Kelly and Scott 2012). Value: Google products are valued and irreplaceable Rarity: The Google pixel products though not rare are value for money Imitability: Google products cannot be imitated easily. Substitutability: The products of Google specifically phones in the pixel range are unique as also the operating system are the companys very own. This makes them difficult to be substituted. Recommendations: From a careful study of both the companies, it can be said that for the successful establishment in the business market, they need to understand the existing market and the things they need to change for the successful brand image as well as increased customer needs (Krajewski, Ritzman and Malhotra 2013). Telstra is already a successful telecommunications organisation which has customers which are loyal. So in order to ensure the sustained loyalty of its customers the company has to keep providing uninterrupted services and also conform to the changing times. In terms of strategic vision the services need to be given. In case the company is able to work on all the aspects efficiently, it can reach its goals successfully. The goals should be kept in mind. Google needs to improve the qualities of the pixel so that the product is able to score high over its competitors and establish a global name for the high end product. Successful innovative strategies as well as the ability of the company to ensure trust of the customers are essential for its growth. Conclusion: It can safely be concluded that the companies in the market are well known in their own right. Hence it is essential for them to maintain their brand image. It is also necessary that the companies understand their weaknesses and work on them to become invincible in the market. They should also pay attention to their employees as well as customers in order to achieve success. Telstra and Google both being global names are always looked out for in terms of their strategies as well as innovations. Hence it is not impossible for the companies to establish their global name by successfully offering lucrative deals to their customers as well as holding their loyalty towards the companies. Areas where the companies can excel need to be felt, examined and understood. To become unbeatable the companies should focus on their strengths and try to remove their weaknesses. References: Christopher, M., 2016.Logistics supply chain management. Pearson UK. Harris, J., 2017. Telstra's hitting home.Connected: Home+ Business, (Mar 2017), p.28. Heizer, J., 2016.Operations Management, 11/e. Pearson Education India. Kelly, S. and Scott, D., 2012. Relationship benefits: Conceptualization and measurement in a business-to-business environment.International Small Business Journal,30(3), pp.310-339. Krajewski, L.J., Ritzman, L.P. and Malhotra, M.K., 2013.Operations management: processes and supply chains(Vol. 1). New York, NY: Pearson. Kumar, V. and Reinartz, W., 2012.Customer relationship management: Concept, strategy, and tools. Springer Science Business Media. Lin, Y.H. and Tseng, M.L., 2016. Assessing the competitive priorities within sustainable supply chain management under uncertainty.Journal of Cleaner Production,112, pp.2133-2144. Mayfield, J., Mayfield, M. and Sharbrough III, W.C., 2015. Strategic vision and values in top leaders communications: Motivating language at a higher level.International Journal of Business Communication,52(1), pp.97-121. Pearson, S., 2016.Building brands directly: creating business value from customer relationships. Springer. Prajogo, D. and Olhager, J., 2012. Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration.International Journal of Production Economics,135(1), pp.514-522. Stadtler, H., 2015. Supply chain management: An overview. InSupply chain management and advanced planning(pp. 3-28). Springer Berlin Heidelberg. Zurich, L.B., 2017. Service Operations and Management.

International Business Environment

Question: Discuss about theInternational Business Environment. Answer: Introduction Generally, in the context of this research study, Ego Pharmaceuticals is chosen organization as Australian Pharmaceutical Company in order to achieve the aims/objectives and goals associated with the research study. Moreover, it is expected that, the company want to expand its business operations by entering into a global market such as China and South Africa. Additionally, this research study would also provide an overview about the different risks or issues or challenges that may be faced by the company in both markets. On the other hand, it would also offer description about the market opportunities available for the Ego Pharmaceuticals in both China and South Africa Market. Furthermore, based on the identified risks and available opportunities in the market, a best market/country among the China and South Africa would be selected with proper justification. Along with this, different kinds of market entry strategies would be discussed which one best strategy would be recommended t o the company in order to enter into a most suitable market. Finally, the potential advantages and disadvantages of the selected market entry strategy would also be analysed. Ego Pharmaceuticals In the Australian Health care and Pharmaceutical industry, Ego Pharmaceuticals is considered one of the most ethical, trusted, and leading Australian Pharmaceutical Company. Moreover, it is found that, it is one of the largest and biggest drug manufacturing companies of the nation that produce and manufactures a wide range of pharmaceutical medicines. It is a privately held Pharmaceutical multinational skin care company that has business operations in different nations including Singapore, Hong Kong and the United Kingdom, Bahrain, Kuwait, Qatar, United Arab Emirates, Egypt and Saudi Arabia. But, it still now, it has not business in both China and South Africa (Ego Pharmaceuticals, 2016). Along with this, it is also accessed that, it is producing skincare products from the last sixty years. This company was developed by chemist Gerald Oppenheim in the year1953 in Melbourne, Australia. The company is also producing dermatological products for the people those facing skin related diseases. At the same time, it is analysed that, currently company is providing a wide range of skin care products in more than 11 nations of the world (Ego Pharmaceuticals, 2016). Risks and Opportunities in South Africa and China Risks: Fundamentally, commercial, country, financial and cross cultural risks etc are four sorts of risks confronted by an organization when it goes into global market. These dangers adversely influence the business operations, methodologies, techniques, piece of the overall industry, level of incomes, and benefit of an organization into the global market. In addition, it is essential for the new organization to get to capability of another nation by leading risks and open opportunities analysis. Commercial Risks: It is also known as business risks that affect the overall business operations of a company. Moreover, it is sorts of risk that happens from the potential misfortunes emerging from the exchanging accomplices or the business sector. Be that as it may, in the China, there are less business risks by contrasting with South Africa. For instance, China had built up a considerable measure of free exchange concurrences with the Australia and solid business relations exits among these two. Interestingly, there is absence of such business contrast among the South Africa and Australia (Deloitee, 2013). Currency /Financial Risks: As contrast with South Africa, there would be less monetary risks accessible in the adjustments in the China market as a result of high genuine GDP rate. Additionally, the general financial and political circumstance of the China is solid by contrasting with South Africa so the organization ought to enter in the Chinees pharmaceutical industry (Yates, 2015). Country Risks: These risks incorporate political danger, swapping scale hazard, financial danger, sovereign hazard and exchange risk. For case, the political and financial environment of the China is exceedingly steady and successful as contrast with South Africa because of accessibility of strict and strong business rules, laws, controls, and measures. Interestingly, the both political and financial environment of South Africa is not solid and powerful as contrast with China because of hole in administrative arrangements. Subsequently, there is less nation dangers in the China as contrast with South Africa (Completion Commission South Africa, 2015). Cross-Cultural Risks: As with the most noteworthy populace, China is the biggest nation in the worldwide world with a populace of 1.357 billion and this is expanding quickly step by step. Interestingly, the number of inhabitants in South Africa is rough 52.98 million. This extraordinary distinction demonstrates that the Chinees populace is exceedingly expanded as contrast with South Africa. In China, there is diverse populace with various needs, needs and request that may influence the achievement and development of an organization in the country. Similarly, Chinese society is very mind boggling as contrast with South Africa so there are more prominent culturally diverse dangers exits in China (Impact Rx, 2015). Opportunities: There are a lot of opportunities and benefits available both in China and South Africa. There are a ton of opportunities and advantages accessible both in China and South Africa. The pharmaceutical business sector or industry of South Africa is little as contrast with China so new organization can without much of a stretch focus on their clients for their item. There is no tight rivalry in the business sector and organizations can without much of a stretch grow business in the country (Moomaw, Olson, McLean, Applegate, 2009). Then again, the Pharmaceutical environment is creative and steady that can help new organization to enhance their level of benefit. In the meantime, it is found that, there are no strict business rules for the new organizations inside the South Africa. Alongside this, it is gotten to that; there is absence of eco-accommodating wellbeing approaches created by the legislature. Interestingly, there are a considerable measure of business open doors and degree accessible in the China market as contrast with South Africa in light of worlds biggest and greatest business sector and economy. Then again, the developing focus of China is on advancement (KPMG, 2011). Furthermore, the business sector of China is deal with higher-end customer products and services. Moreover, imaginative and strong business arrangements, laws, tenets, and directions are planned and created by the administration of China. This greatest opportunity accessible in the business sector of China is accessibility of prepared and very much talented representatives or workforce. Also, there are lessened rates of Tariffs and taxes with an expansive number of clients (Pharmaceutical Life Sciences, 2016). The new organization can take the upsides of accessibility of assets at the less expensive rate or cost. In the meantime, it is found that, in the China, low work costs, and solid political and financial structure are alternate favourable circumstances of this business sector. Chinese Business Etiquette and Culture can bolster another organization to extend its business in country adequately and effortlessly. At long last, there is additionally accessibility of various Large and little money related organizations and budgetary establishments (Deloitee, 2014). Justification for the Chosen Country In light of the recognized risks, and opportunities, it is proposed that Ego Pharmaceuticals ought to enter and grow their business in China not in South Africa. It is on account of, there is more noteworthy and abnormal state of risks and difficulties exits in the business sector of South Africa as analyses to China. In addition, as contrast with South Africa, a considerable measure of business opportunities are accessible in the Chinees market that can be picked up by the Ego Pharmaceuticals keeping in mind the end goal to grow the business. Additionally, it is likewise found that, the political, financial, social, technical and legitimate environment of the China is stronger than South Africa. In this way, it is prescribed that; the organization ought to go for China to grow the business operations. In the meantime, it is likewise found that, in the South Africa, there is a frail strategy environment and restricted administrative backing for the Pharmaceuticals organizations. Conv ersely, in China, there is a solid strategy for such organizations and appropriate backing is given by the legislature to the organizations so as to develop and extend the business (Bioassociate, 2012). Also, the Pharmaceutical business sector of the China is bigger and greatest as contrast with South Africa so there are more opportunities accessible in the Chinees market for the Pharmaceuticals organizations. Conversely, inside the Pharmaceuticals business division of the South Africa, there is a gap among the authorization limits and administrative system that may influence the achievement of the organization in the business sector. Then again, as contrast with China, in South Africa, there are setbacks in capital and aptitudes. Alongside this, China is one of the greatest and most populated nations in the worldwide world (National Industry Program, 2016). Besides, the Pharmaceutical segment of the China is likewise working exceptionally well and quick with quickest developing rate of economy and the financial and political structure of the country is powerful. Thus, it is recommended that, Ego Pharmaceuticals ought to enter and grow their business in China as contrast with South Africa keeping in mind the end goal to take the advantages of greatest and biggest business sector of the world (Strategy , 2014). Depth of Analysis It is likewise fundamental for the Ego Pharmaceuticals to choose a best market entry technique by investigating and getting to the business environment of China business sector. In this way, so as to pick a best technique, the organization would break down the monetary reconciliation between Australia and China. In addition, the organization would likewise need to investigate both the political and legitimate environment of the China. Degree of Economic Integration: The financial incorporation among the China and Australia is at the territorial level which is set apart in the level of the development of middle of the road products bargain, intraregional exchange, and harmonization between incoherent parts of the assembling methods in the distinctive business areas. Then again, an unhindered commerce understanding is likewise exits and created among the Australia and China with a specific end goal to lessen exchange obstructions. In the meantime, it is likewise investigated that, in the year 2014, China is the greatest and biggest exchanging accomplice of China. For instance, the representing 23 for each penny of Australia's two-way exchange, the second year reciprocal exchange values have surpassed A$150 billion. Similarly, China is the greatest and biggest fare market (A$98 billion) and wellspring of imports (A$54 billion). Similarly, China is the biggest shipper and exporter of the Australia that demonstrates solid business connections among these two countries. In the present time, Australia is likewise upgrading its two-path exchange with China to enhance its financial circumstance. Subsequently, it can be said that, there is an abnormal state of financial mix among the China and Australia (Xiong, Yamada, Terano, 2015). Monetary Environment of China: The financial environment of China is extremely solid as contrast with different countries of the worldwide world. For instance, the new outside organizations may take the advantages of weaker swapping scale and successfully extend the business in the country by enhancing their piece of the overall industry. Notwithstanding this, the monetary change made by the China from the most recent couple of years had made an appealing and strong goal speculators and exporters. In addition, there is a fast change in the GDP rate of China from the most recent 10 years. For instance, from the most recent ten decades, the GDP of China had extended by a normal 10% p.a. Conversely, the value business sector of the country is as of now experienced the sharp downturn. Be that as it may, China is utilizing a few methodologies as a part of request to manage this downturn in the value market. This is advantageous for the speculators and in addition new organization that nee d to grow the business in China (Pacific Bridge Medical, 2014). Political Environment of China: It is analysed to that; the political atmosphere of China is additionally exceptionally solid and successful. For instance, as per the World Bank, China is the second positioned base quartile of economies for three measurements of administration including absence of brutality, political solidness, solid law standards, and control of defilement. Moreover, CPSC (Central Politburo Standing Committee) is the most persuasive and most elevated basic leadership body in the country (Nanda, Kumar, 2012). Recommendations on Entry Strategy Today, it is more critical and significant for the organizations or business firms to distinguish and picked a best market entry methodology keeping in mind the end goal to extend the business and go into the worldwide bazaar. For instance, there are various types of market entry technique, for example, Greenfield Investments, Piggybacking, Turnkey Projects, Merger, Acquisition, Partnering, Joint venture, Franchising, Licensing, direct trading and so forth. Every one of these techniques might be utilized by Ego Pharmaceuticals as a part of request to grow the business into the China. Thus, it is more thorough for the Ego Pharmaceuticals to break down and select a best market section methodology keeping in mind the end goal to go into the Chinese business sector or Pharmaceutical industry (Mitrev, Culpepper, 2012). Then again, it can be said that taking into account the level of monetary coordination, political and financial environment, and Joint venture would be a standout amongst the most profitable, dynamic, viable and best market entry strategy as contrast with others for the Ego Pharmaceuticals keeping in mind the end goal to enhance and grow business in the Chinese business sector (Thoo, 2013). For instance, as indicated by this technique, Ego Pharmaceuticals would create and make business plan with the Chinees Pharmaceutical organizations by consenting to pool their assets with the end goal of fulfilling a particular assignment. Furthermore, by utilizing this methodology, Ego Pharmaceuticals can likewise adequately grow the business in the China and make most extreme benefit viably. For instance, dangers and in addition benefits would be shared similarly by both the organizations in the business sector. Similarly, Ego Pharmaceuticals can have the capacity to build its business limit and get to more noteworthy assets viably (Moses, Moore, Pleasant, Vest, 2011). Furthermore, Joint venture would likewise permit the home organization to development and extend business operations in the host nation without borrowing stores. Along these lines, it would be less demanding for Ego Pharmaceuticals to set up a solid nearness in the China advertise and create greatest benefit and income successfully. Moreover, various types of unmistakable and impalpable advantages can likewise be picked up by Ego Pharmaceuticals through joint venture. For instance, such advantages incorporates: bigger business sector achieve, Barriers to rivalry, shorter expectation to absorb information, new income streams, upgraded believability, item and licensed innovation additions, Expertise and learning pick up (Roncoroni, Fusai, Cummins, 2015). Henceforth, keeping in mind the end goal to increase such advantages, Ego Pharmaceuticals would utilize Joint venture as a business sector passage technique to enter and grow the business in China. But, in order to adopt this, the com pany has to develop long term relations with other companies in the Chinees market and spend much more time and investment (Cullen, Parboteeah, 2010). Summary On the premise of above examination, it is compressed and proposed that, Ego Pharmaceuticals ought to enter and extend its business in China not in South Africa by utilizing joint venture market entry mode. In addition, it is likewise imperative for an organization to go into worldwide business sector to get to the current political, financial, and social environment. At last, it can be presumed that, various types of dangers/difficulties and open doors are ways out in the worldwide environment. 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